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 Discountadobe campaign standard architecture How to get certified

In a minimum configuration, Adobe Campaign operates with: the Adobe. Let me know if you have additional questions. g. Parents <element> Children. Execution instance. The Adobe Campaign platform is written on a flexible application layer and is easily configurable to meet a company’s business needs. If you are a Gold Standard user, refer to the Gold Standard Compatibility matrix. Delete a link. In order to set up connections with external systems, you can create new external accounts. Restart it to resume the running of campaign workflows. It obeys a grammar specific to Adobe Campaign, called a schema. Adobe Campaign can be thought of as a collection of modules that can function independently, in a quasi-layered architecture. Here’s the gist of the demo in 20 seconds: 1. Adobe Campaign creates two environments ( Design and Live ) with targeting information from the previously enabled target mapping. Get started with Campaign. To enter the connection settings specific to sending SMS messages, please contact your SMS service provider who will. Insert a dynamic image. The application can be accessed in different ways, depending on the users’ needs: Rich client, Thin. Click the Add button to define one or several reconciliation fields between the external database data and the data in the Adobe Campaign database. After this period, you will be able to find your new audience in People core service and reuse it in other Adobe Experience Cloud solutions. Specify a start date in the Contact date field. Customer Journey Analytics blueprints. Tracking needs to be publicly accessible and support 24/7 potentially high. Click Install a standard package and then click Next. If necessary, specify a filtering condition and the data sorting mode. Troubleshoot. 2) Architecture: A guide that details out everything you need to know about setting up the environment and architecture for Adobe Campaign. Adobe Experience Platform and Campaign are recommended to be provisioned in the same IMS Org for single login URL. What is Adobe Campaign - Key capabilities and use cases. The number of MTA process is determined by the deployment: usually there are 2 MTAs and 1 thread. Once the authentication is set, pipeline will retrieve the events. For a concurrent development model to be successful, good communication between the development teams is critical. The Control Panel helps you increase efficiency in your work as a product admin of Adobe Campaign Standard and/or Classic, by allowing you to manage settings and track usages for each of your instances. 17-08-2017 22:41 PDT Hello, I'm looking for some classification in the ACS architecture. Adobe Campaign: Push Notifications for Adobe Campaign Standard. To do this, follow the steps below: In the Platform > External accounts node of the tree, click the New icon. Compare the course descriptions to your current knowledge and skill. With Adobe Campaign v8, cube reports are optimized and bring better scale capabilities than Campaign Classic v7. Developer. Get Started with Campaign architecture Environments. Step 2: Prepare for your exam. Open the delivery you want to. Thank you Florent, that’s great. The data retention duration is configured on each instance (via the Data purge window in the deployment wizard). Delivery reports, see Delivery reports. Overview of Properties in Launch to configure the mobile application . Choose External Account (extAccount). It encompasses real-time marketing, customer journey orchestration, in-depth customer profiles, and automated cross-channel and multi-purpose campaigns. We keep the same instance name as the application server 1. This file is called setup-client-7. Community home Advertising Analytics Audience Manager Campaign Classic v7 & Campaign v8 Campaign Standard Developer Experience Cloud Experience Manager Sites & More Experience Platform Journey Optimizer Target Real-Time Customer Data Platform Workfront Creative Cloud Document Cloud Commerce Marketo EngageThis information enables you to personalize message content using personalization tags (for more on this, see Create the message content ). This also ensures that customers can utilize the solution switcher from within the marketing UI; Guardrails. Adobe Campaign offers a Distributed Marketing application for implementing cooperative campaigns between central entities (headquarters, marketing departments, etc. Adobe Campaign Use Cases. Customer data management. In the last wizard screen, edit your new ‘srcSchema’ to restrict access to all password fields:User. Learn more. Adobe Campaign provides the Federated Data Access (FDA) option in order to process information stored in one or more external databases: you can access external data without changing the structure of Adobe Campaign data. Apply the following steps: Install the Adobe Campaign server. Adobe Campaign Standard is a powerful cross-channel campaign management system that can help you align your online and offline strategies to create personalized customer experiences. Get file . Define and manage the permissions assigned to Journey Optimizer users. Last update: 2023-08-31. Adobe Campaign is a single platform with different applications that combine to create an open and scalable architecture. Campaign Standard Documentation. Define the connection settings. Transactional Messaging: Transactional Messaging includes one Dedicated Server and functions with the following Channels: Email,SMS, and Mobile App. xml file using the smppConnectorThreads setting. When there are no tasks to be executed for the time being, it becomes ‘passive’, that is to. ; The Content Fragment is an instance of a Content Fragment Model that. As a Campaign Architect you should be able to create an architecture document and install Adobe Campaign. Whether you’re new to cross-channel marketing or have experience in it, we know that Adobe Campaign can help you. Related topics: Adobe Campaign Help and Support options; Adobe Campaign Software Distribution; Adobe Experience Cloud Support and Expert sessionsAdobe Campaign Standard. Adobe Campaign provides capability to use tracking pixels to track email opens. A schema is an XML document associated with a database table. These steps take you through the certification process from beginning to end. Headers: There are no additional header parameters required for this API call. The ‘Workflow Instance Runner’ (runwf) process executes all the tasks of a given workflow instance. Adobe Campaign is a single platform. For more on this, refer to the Routing section. 7. Topics: Direct Mail. The marketing instance is a set of on-premise servers running Adobe Campaign services, and a relational database. Create a typology rule and choose the Offer presentation type. Ensure that the Tomcat server is NOT directly accessible outside the server: Close the Tomcat port (8080) on external IPs (must work on localhost) Do not map the standard HTTP port (80) to the Tomcat one. Learn more about Inbox rendering. Each recommendation is able to show the following information: contentDisplayNameField: Display name of the first piece of content. 10-24. Adobe Campaign lets you design and orchestrate targeted and personalized campaigns on multiple channels: email, direct mail, SMS, push notification. ). Typologies/rules defined for a local entity (linked to those defined for the central entity) replace rules/typologies linked to the central entity. Design and send emails Get started with emails in Adobe Campaign. Generate actionable insights and scale audiences with AI and machine learning powered. Campaign v8 Enterprise brings the. Some operate continuously, while others are started up occasionally to perform administrative tasks (e. Adobe Campaign leverages the Litmus, which allows email content creators to preview their message content in over 70 email renderers, such as the Gmail inbox or the Apple Mail client. The ability to conceptualize a solution and translate to a Marketo Engage architecture, understand the business processes impacted by integrations; Familiarity with the principles of architecting an instance; Additionally, you should be familiar with the following tools and technologies: Adobe Marketo Engage features, functionality, and appsCreate iOS mobile app. Step 4: Configure the deliveries in the workflow. User. The delivery template may be executed manually, as described in this chapter, or according to an event (launched at a set time, on arrival of a file at a server, etc. Campaign Standard. Get Started with Campaign architecture Environments. While most email service providers are communicating to customers via a list-centric approach, Adobe Campaign relies on. Minimal installation (Network) : Installation of the client computer from the network. Change the default Label and ID to Geometrixx. The operation will require no more work than low-level technical reconfiguration. Adobe Campaign provides the Federated Data Access (FDA) option in order to process information stored in one or more external databases: you can access external data without changing the structure of Adobe Campaign data. SMPP opens 1 or 2 TCP connections, depending on its mode. For more on this, see Installing Campaign Classic standard packages. Moving forward all releases post- version 8 will be Adobe. Starting Campaign v8. They are seen in the interface in the form of dashboards with only one page. Operating principle. With Adobe Campaign, you can manage multiple data sources, define your audience segments, and plan and execute multi-step, cross-channel campaigns through a drag-and-drop visual workflow interface. The Adobe Campaign Interaction module proposes two types of interactions: inbound interactions, initiated by a contact. If you have activated Visitor mapping, the Environment dedicated to incoming anonymous interactions box is automatically. Adobe Campaign provides a platform for designing cross-channel customer experiences and provides an environment for visual campaign orchestration, real time interaction management, and cross-channel execution. compute-string:==EMPTY. If it fails, this will result in workflows to not start / stop. To access the description of each table, go to Admin > Configuration > Data schemas, select a resource from the list and click the. Control the entire process of creating, executing, and tracking cross-channel campaigns, as well as send messages. The courses are relevant to the Adobe Campaign Business Practitioner job role are available via . In the event content, enter the test information in XML format. g. Community home Advertising Analytics Audience Manager Campaign Classic v7 & Campaign v8 Campaign Standard Developer Experience Cloud Experience Manager Sites & More Experience Platform Journey Optimizer Target Real-Time Customer Data Platform Workfront Creative Cloud Document Cloud Commerce Marketo EngageThe marketing instance is the portion of the Adobe Campaign architecture that drives all marketing activity, and stores all recipient data and analytic data returned by campaigns. Real-time Customer Insights & Engagement – An integrated profile fuses live data from all sources across customer touchpoints, including behavioral,. Delivery statuses. Campaign components. In the Microsoft SQL Server explorer, double-click the Management > Maintenance Plans folder. This allows Adobe Campaign to track the progress of deliveries and handle the status reports and recipient unsubscription requests. The 4th edition of the Campaign Community Lens newsletter is out now! Read more. See moreDiscover new features, improvements and fixes coming with Campaign Standard 23. This guarantees that the messages sent meet the. The pipelined status web service gives information on the status of the pipelined process. From the Explorer, access a workflow folder. Adobe Campaign Classic offers open architecture, powerful third-party integration capabilities, and flexible deployment options. From your External account, click the Enrich the formula… link to change the URL calculation formula to specify the Web analytics tool integration information (campaign IDs) and the domains of the sites whose activity must be tracked. Learn more. Introduction In today's competitive business landscape, effective marketing is crucial to engaging customers and driving sales. Connect to Campaign Learn how to connect to Adobe Campaign v8 and install the console on your machine for easier access. Adobe Campaign Standard is a powerful cross-channel campaign management tool that can help you align your online and offline strategies to create personalized customer experiences. Hello, Within Campaign -- How long do your deliveries generally take to process -- before retrying on failed emails? The processing and sending is taking substantially longer than our previous system and I've been told a few different things from the various wings of Adobe support (implementation, deliverability, tech ops, engineering. How to get certified. Experience League To do this: Create a campaign typology. I've leveraged some internal documentation to provide more details primarily around steps 4-6. Delivery: lets you configure a delivery action. Learn how to check your Campaign Client. boolOperator (string): if several <conditions> are defined within the same <sysfilter> element, this attribute lets you combine them. Adobe Campaign v8 uses Snowflake as the core Database. Adobe Campaign v7 is a campaigning tool built for traditional marketing channels such as email and direct mail. In Adobe Campaign Classic, Deliverability monitoring is managed by the Refresh for deliverability workflow. 20%. Learn about the best practices when designing your Adobe Campaign Standard data model. These two types of interactions can be carried out either in unitary mode (offer is calculated for a single contact), or in batch mode. Transactional Messaging: Transactional Messaging functions with the following Channels: Email, SMS and Mobile App. Step 1: Create your account. Save the typology: is it added to the list of existing typologies. Last year, we enhanced Adobe Campaign v8 with infrastructure and architecture upgrades that improve application scale, speed, flexibility, and offered as a Managed Cloud solution. Create offers and deliver the best offer and experience to your. Break the link lets you delete, after confirmation, the link and all related parameters. Learn how to migrate your existing technical account(s) in this technote. Browse to Administration > Campaign Management > Target mappings from Adobe Campaign explorer. Adobe Campaign Standard is a powerful cross-channel campaign management tool that can help you align your online and. Adobe Campaign v7 or Campaign Standard; Architecture Prerequisites. With Destinations, ingest audiences from Adobe Experience Platform into Campaign Classic. For example, you can use email open rates to measure campaign effectiveness and user engagement. (NEO-18165) Fixed an issue that could block or make the web server crash. Adobe Campaign Use Cases. This step is loading the file returned by Adobe I/O Runtime endpoint from Step 4. The first step is to clearly identify the need: what you want to show in your report and what its goal is (monitoring, analysis, data export, etc. This user guide contains videos and tutorials on the many features and capabilities of Adobe. It allows a marketer to communicate. This operating mode has several advantages: building of an architecture broken down over several service providers (segmentation of the services provided). The Edit expression icons of the Remote field and Local field gives you access to the list of fields of each of the tables. Each field of the page occupies n cells. Figure 1: Adobe Campaign Solution Architecture. Adobe Campaign connects to the network equipment of the SMS service provider via TCP. Create an SMS delivery. . It can be accessed manually using a browser or automatically with a monitoring application. Experience Platform and Campaign are recommended to be provisioned in the same IMS Org and be utilizing Adobe Admin Console for user access. By default, the Adobe Campaign platform has the syslogd module installed on it, but it is possible to use another syslog daemon. Given a scenario, assess the current state of an architecture; Determine non-functional technical requirements for solution design;. Its orchestration engine provides for rich multi-touch marketing programs with a core focus on batch-based driven. Description. Adobe Campaign Classic Developer Expert; Adobe Campaign Classic Business Practitioner Expert; Adobe Campaign Classic Architect Master; How to renew your certification: Step 1: Successfully log in to Adobe Credential Management System, then return to this page; Step 2: Review the exam objectives and resources; Step 3: Take and pass the exam; Get. Guardrails reflect system constraints and performance expectations to optimize customer architecture and use case performance, and help to avoid errors or unexpected results. Click Close when the installation completes. The Distributed Marketing tab lets you define the re-mapping of typologies and/or rules which applies when a shared campaign is ordered and/or reserved. 2 release. Adobe Campaign APIs are used in JavaScript within the application and in SOAP outside of it. Experience Platform and Campaign are recommended to be provisioned in the same IMS Org and be utilizing Adobe Admin Console for user access. A delivery template that is correctly linked to this external account. Check the AEM Integration package. Possible statuses are detailed in the section below. Leverage the Real-Time Customer Profile and power of Journey Optimizer to orchestrate in the moment experiences while utilizing the native real-time messaging capabilities of Adobe Campaign to do the last mile communication Considerations: Campaign application must be on either v7 build >21. . Adobe Campaign Classic comes with a set of modules and options. Get started with surveys. To install an execution instance on your machine, select the Transactional message execution package via the Tools > Advanced > Import package menu. This also ensures that customers can utilize the solution switcher from within the marketing UI; Guardrails Adobe Campaign To create and send SMS messages to a mobile phone, you need: A Routing external account configured on the Mobile (SMS) channel with the Bulk delivery mode. The database is. Gold Standard 3 release. To create a data distribution template, apply the following steps: To create the data distribution template, go to the Resources > Campaign management > Data distribution node and click New. Adobe Campaign, a leading marketing automation platform, empowers businesses to create, execute, and analyze personalized marketing campaigns across multiple channels. Integration architecture of Data & Insights, Content & Commerce, and Experience Delivery. To add a new interaction context, extend the nms:interaction schema and create as many. 1. Profiles and audiences. Customer must be provisioned for Experience Cloud with a valid IMS Org. expr. Another way to add columns, for example if you want to display data which is not displayed on the detail screen, is to use the list configuration window. Add a Page activity after the Storage activity. The recipient profiles must contain at least their names and postal addresses. FIELD %. ), Two frontal servers in the DMZ behind a load balancer. Data model architecture. Adobe Campaign Standard is a powerful cross-channel campaign management system that can help you align your online and offline strategies to create personalized customer experiences. Which systems and components Campaign. User. External accounts are used by technical processes such as technical workflows or campaign workflows. Guardrails reflect system constraints and performance expectations to optimize customer architecture and use case performance, and help to avoid errors or unexpected results. Learn about the best practices when designing your Adobe Campaign Standard data model. Data model architecture. Last update: 2023-07-31. These messages are designed and sent though deliveries, and can be personalized for each recipient. The two servers in the DMZ handle tracking, mirror pages and delivery and are redundant for high availability. Configure the interface. Adobe Campaign lets you manage time-lags between various countries concerned by the same instance. This means that you can make the most of both Adobe Experience Manager content editing capabilities and Adobe Campaign delivery capabilities. List of Campaign Classic options. Customer-centric approach. Note that an object has been created in the SQL Server Agent > Jobs folder. Automate your campaigns based on customer engagement. Hello, Answers in line. The file structure is fixed and is composed of a series of recommendations with 11 fields each. For more details on the different delivery failures you can encounter, and how to solve them, refer to this page. Step 2: Prepare for your exam. For more on this, see Installing Campaign Classic standard packages. Some handy links below: 1) Installation and Provisioning: A guide to help you install the Adobe Campaign Console. It is important to note that training alone will not provide you with the knowledge and skills required to pass the exam. Is ACS a true SaaS implementation of Adobe Campaign? What I mean is ACS a true multi tenant solution, so when there - 296178Adobe Campaign v7 or Campaign Standard; Architecture Prerequisites. The modular design of Adobe Campaign enables a wide range of deployment configurations, from standalone setups (all components on one machine) to enterprise deployments with fully redundant and distributed architecture using multiple servers. The main steps to perform this use case are: Step 1: Create a targeting workflow. The Adobe Campaign interface uses many Web applications to access, manage, and interact with recipients, deliveries, campaigns, stocks, etc. The layout of the Web form is defined page by page in each container and can be overloaded if needed. Additionally, when multiple development teams work on the same AEM environment, there is likely some degree of multi-tenancy at play. (NEO-17312) Fixed an issue when displaying cumulative reports on multiple deliveries. To resolve conflicts, apply the following process: In the Adobe Campaign explorer, go to Administration > Configuration > Package management > Edit conflicts. General architecture Presentation layer. Prerequisites. Some of them are built-in when installing Campaign, and others can be added manually when needed. Send personalized emails to a target population. When you create a new marketing activity, the first screen in the wizard asks you to select a type, or template. Experience Platform and Campaign are recommended to be provisioned in the same IMS Org and be utilizing Adobe Admin Console for user access. Creating typology rules for each environment. Experience Platform. You can defer the message sending by scheduling the delivery. It is accessed via the Tools > Generic. 2 (build 8795). Find answers to common questions when using Campaign Classic. On premise deployment is something that Adobe would charge up to $200k. Learn more about Campaign presentation layer. Top call drivers for push and solutions . Rights management. Easily implement splits, triggered interactions, pauses, and weightings, and design all your email, mobile, and offline marketing. 3) Configuration and. Go to the Access rights tab and click the Edit access parameters… link. Adobe Campaign and AJO have a. 10-24. Demonstrates how Adobe Journey Optimizer can be used with Adobe Campaign to natively send messages by utilizing the real-time messaging server in Campaign Blueprints are repeatable implementations to address established business problems and contain architecture diagrams, technical considerations, and relevant documentation links. Guardrails are recommended thresholds that provide guidance for data and system usage in Adobe Experience Platform and applications. Adobe Certified Expert Exam Guide Exam number: AD0-E303 . Understand the main Adobe Campaign Classic user interface and shows you how to navigate the main functionality. If you are upgrading from an older build and were already using email archiving capabilities, you must upgrade manually to the new email archiving system (BCC). The list of tables to maintain depends on your version of Adobe Campaign, how you use it and on the datamodel configuration. Learn about the differences between Campaign Classic v7 and Campaign v8. Enter the information in the Edit tab of the list creation window. The template may contain a full or partial configuration of the marketing activity. This is used to create pages, such as an edit form on an extranet, or notification forms including data from the database with tables, charts, input forms, etc. Is ACS a true SaaS implementation of Adobe Campaign? What I means is ACS a true multi tenant solution, so when there is an upgrade all customers get the up. Email marketing. It defines data structure and describes the SQL definition of the table:The installation steps for the Adobe Campaign server are the following: Execute the file setup. To create the corresponding schema, apply the following stages: Edit the Administration>Configuration>Data schemas node of the Adobe Campaign tree and click New . Discover new features, improvements and fixes coming with Campaign Standard 23. 6. Click Save. For an overview and detail on the Web and Mobile SDK, and the Edge Network Server API see the following. Experience Platform and Campaign are recommended to be provisioned in the same IMS Org and be utilizing Adobe Admin Console for user access. For example, you can display different offers for male and female recipients. Start. This article shares some details about the main differences for certain features between fully hosted (Managed Services) and on-premise. The Adobe Campaign platform is written on a flexible application layer and is easily configurable to meet your business needs. You can create new settings linked to the form, which may use the values of a field in the database or of a local variable. Enter the list name in the Label field and, if necessary, change the internal name. For service-to-service API integration, a developer can create an JWT integration with an Adobe enterprise solution (e. You can combine filters to refine your filter. General architecture Presentation layer. Learn more in this document. Upgrade to the latest build. Deep Dive on Message Center Presentation. Learn how to share data between Campaign and Real-time Customer Data Platform (RTCDP) Control groups. This lets you use data collected via a list or based on answers to a survey in a delivery. To do this, make the following changes to the config-<instance>. A tracking log is created automatically for each click on a tracked URL. Execution instance. It provides robust ETL and data. This is why privacy needs to be managed carefully. In Adobe Campaign Standard, it defines the number of connections per SMS thread and per MTA process. Write the JavaScript to determine. g. Define the SMS content. This step is loading the file returned by Adobe I/O Runtime endpoint from Step 4. Commerce Overview; Professional. To perform this, follow the steps below: Browse to the Administration > Configuration > Data schemas folder of Campaign explorer. Adobe Experience Platform and Campaign are recommended to be provisioned in the same IMS Org for single login URL. This log only has the value of the uuid230. Click the Data tab and change layout of the table: add three columns on the right. To help resolve or troubleshoot your issues, the Adobe Admin Console will allow you to chat with Adobe Customer Support. ). Below is a simplified architecture diagram I put together to outline the integration between Analytics and Adobe Campaign Standard using Triggers. Delete the End activity. FDA limitations. In the case of an inbound contact (call center or web site), the most relevant offers are suggested to a given contact using a set of eligibility rules. Adobe Campaign is a single platform with different applications to create an open and scalable architecture. With Real-Time Customer Data Platform, you can: Achieve a single view of your customer by combining data from across the enterprise. Select a zone from the Authorized connection zone drop-down list. Get Started with Campaign architecture. Created for: Beginner. About the speaker, Mamtha Shriram. Detailed steps are listed below. In comparison, both Adobe Campaign Classic and AJO are well-suited to address B2C-focused use cases. The Adobe Experience Platform Mobile SDK helps power Adobe’s Experience Cloud solutions and services in your mobile apps. Always make responsible and ethical use of personal information. This document lists all systems and components supported for the latest build of Adobe Campaign Classic v7. This element must contain the fields required to export the campaigns. Cloud Architecture; Exam objectives and scope. 20%. Step 3: Create two delivery templates. outbound interactions, initiated by a Campaign Delivery manager. When you insert images into a delivery’s content based on this template, the Select a shared asset option will then allow you to browse images in the AEM Assets library. In that specific deployment model, former limitations on cubes do. Insert a subscription services activity, then double click this to configure it. 2 Release notes are live. Adobe Campaign unites your data and gives you the tools to create and customise campaigns that do just that. Help center for the major features, tasks, settings, and other resources required to use Campaign Standard. Let’s have a look at the underlying architecture and components of Adobe Campaign captured in this diagram. This action lets you start the execution of a workflow: a workflow that is Finished, Being edited or Paused changes status to Started. In the editing window, select the option to add an image: If you are using the standard editing mode, select Image > Select a shared asset. e. You can access reports from the client. Creating a case allows you to contact the Adobe Customer Support Team about any issues that you face with your Adobe products. To avoid conflicts between campaigns, Adobe Campaign can test various combinations by applying specific constraint rules. There can be several causes for this issue, follow the steps below to solve it: Check the operationMgt technical workflow status. As specific versions of these 3rd party. Copy the script offered in Example of a script into the JavaScript code window. Architecture. g. Enter a new type in the folder of the explorer tree. Adobe Campaign connects to the network equipment of the SMS service provider via TCP. Standard parameters. All your Campaign instances display in the left pane list. For example, to select all the persons who are named Isabel Garcia, you can write this code: <condition boolOperator="AND" expr="@firstName='Isabel'"/> <condition expr="@lastName='Garcia'"/>. Installing and configuring the application server 2. Click the Add button to define one or several reconciliation fields between the external database data and the data in the Adobe Campaign database. Adobe Campaign Standard On-demand Services provides a platform for designing and executing digital marketing campaigns and provides an environment for. The Microsoft Dynamics 365-Adobe Campaign Standard integration supports custom entities, enabling custom entities in Dynamics 365 to be synchronized to corresponding custom resources in Campaign. User. Adobe Campaign includes a graphical module to define and publish Web applications. Refer to the Delivery section. These messages can be sent individually or in batches via email, SMS or push notifications. The template management is performed by the. Practice tests are developed from the same blueprints as the actual exams, so they can help you gauge how you are doing in each topic area and potentially help you identify areas where you need to study more or gain more on-the-job experience. Pages are broken down into columns: each page contains a certain number of columns. Create a new workflow then configure a Query activity to target the desired population. Let me know if you have additional questions. This accommodates the growing needs of the enterprise from a.